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Cowprince - 2020-06-26 22:06:22
Bad decisions and buggy
The decision to automatically hide the O365 login OTPs was a poor decision. There’s no reason for that additional tap. The OTPs become out of sync or stale if the application is left open and you try to use an OTP even after its cycled. The only way to resolve this issue is to close out the Authenticator application entirely. When explaining this to the end-user base (and we shouldn’t have to as I’ve never seen behavior in any other Authenticator) they get frustrated and confused. Three issues need resolved. And don’t suggest we use push notification instead of OTP. If that’s the recommendation, then you clearly don’t understand security and the false sense push can give you.
phillyphilly2017 - 2020-06-30 05:46:03
Hard to use
I had to reset my password for a work account and I selected the option to approve through the app as there was no code that was displayed. There was no notification popping up for me to approve and then I was locked out from resetting my password for 9 hours since I kept trying and failing to approve it.
Conga phucanh - 2020-07-08 19:15:47
There is no backup working on this app. I delete it accidentally and nothing help me getting back data and lead to unforgivable result: i am blocked from my services. It is one stars because this must not happen for a big company like Microsoft
Sign in is easy, convenient, and secure when you use Microsoft Authenticator. Use your phone, not your password, to log into your Microsoft account. You simply have to enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After, you'll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more. Microsoft Authenticator also supports multi factor authentication for work, school, and non-Microsoft accounts. The app provides a second layer of security after your password. When logging in, you'll enter your password, and then you'll be asked for an additional way to prove it's really you. Either approve the notification sent to the Microsoft Authenticator, or enter the verification code generated by the app. Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.