DjinnAE - 2020-02-17 15:27:01
Never been great functionality now won’t play anything at all
I’ve had the app for years now and while there have always been some bugs and bad design issues with this app, about a month ago it stopped playing shows altogether. I get the blue loading dots for a few seconds then the screen goes black and nothing happens not even an error message. It’s not my connection (Netflix, Hulu and Showtime via Apple TV is working fine as usual, I can stream two of them at once so there is absolutely no slowing of my internet speed) and I’ve tried deleting and reinstalling a few times. Still nothing. It’s more expensive than all 3 other streaming services I pay for - expect a refund for the last month - so I’ve canceled my subscription. Helpfully HBO who ignored my messages for months did send me an email in reply to this. Giving me trouble shooting advice that covered the steps I already said in the the review I’ve taken. Then asked if I would like to update my review so I did. Ignores long term paying customer getting zero service. Only responds when a public review is left and the response ignores the actual issue. So yeah my updated review is that the Starz and Showtime apps I’ve replaced HBO with are better. The only thing I’ll miss programming wise is John Oliver but as I can’t watch him anyway I guess that’s not a miss either.
Call me Gideon - 2020-02-18 02:27:03
Minimalistic & Overpriced
HBO Now offers the barest of streaming services. When other streaming apps offer downloads for offline viewing HBO Now doesn’t. When other streaming apps offer lower, more competitive pricing HBO Now doesn’t. When other streaming apps offer an ad free viewing experience HBO Now doesn’t, and instead forces viewers to endure promos for other HBO movies and shows. HBO does offer some great exclusive content but I don’t see a reason to continually stay subscribed when they charge $15 a month. I can see everything I want within a month or two and then I’ll cancel my subscription for a while because it’s simply to expensive compared to other streaming services that offer more for less.
Cass-a-frass 🌟🌟🌟 - 2020-02-18 03:07:31
Glitch when watching a series.
I love HBO the content is absolutely great, but this app has some issues. For instance when watching my tv series I can watch one episode and then I’m stuck on this black screen waiting or the blue dots and then nothing shows up, not even the screen where I can skip ten seconds ahead. I have tired closing the app and reopening it then having to go back to the series to click on my episode, but I have to do this serval times before I actually get it to work. I have searched for an update that would fix the bugs but nothing yet. I do realize there is a new HBO Max coming out soon but until then we all would appreciate app being updated for better viewing experience.
With HBO NOW you can watch big premieres as they air—plus every episode of any HBO series such as Game of Thrones, His Dark Materials, Watchmen and so much more.