HBO Max: Stream TV & Movies
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Beeromir - 2021-03-05 09:25:18
I subscribed to HBO Max since 2015. In December 2019, the app asked for my credit card to continue watching content. I thought I had forgotten I cancelled my subscription as a result of this and resubscribed through HBO as a result, as I was paying through Apple. Nope. In early 2021 I discovered I was getting billed twice, once through apple and once through HBO. Somehow, through an error on probably HBO’s part, my subscription stopped working through Apple. I paid even through the same account twice, same exact email and password. When I discovered this, HBO just refunded me the month I just paid for and refused to give me a refund or credit. They claim I could watch HBO on 6 TVs at the same time, so they won’t reimburse me. Oddly enough, when I cancelled through HBO and still was paying through Apple, which I cancelled the next day, I did not get any service. I still could only watch on 3 TVs. I paid an extra $15 a month for NOTHING, got NOTHING, they asked for the second payment and REFUSED a refund or credit. I’d be happy with credit but as of this writing they are still refusing to provide this for me. They are thieves, incredibly dishonest.
Bayofpigs57 - 2021-03-05 18:28:08
Least favorite streaming service app
I have an app for most of the big name streaming services from netflix to hulu to disney and all I can say is how disappointed I am in hbo’s quality of life on their app or even the app on my smart tv. Love the shows available, but the clunky interface & frequent hiccups from shows just not loading despite perfect internet connection or I cant rewind or fast forward without the app freezing or getting stuck, it just has way way way too many issues for a company that has been doing this almost technically longer than even netflix, they are the original high quality original content creators & yet why is they feel like they are being left behind on making their service feel as welcoming & seamless to use as literally ever other big streaming service has been able to. Even disney + is better despite being my 2nd least favorite interface but the most new addition to the streaming service game. Pull it together HBO. Fix your apps or scrap it all together start fresh & copy someone else who has gotten it right.
Fit Mama 2000 - 2021-03-05 10:20:17
Constant issues on Apple TV
I love the content—when I can get the app to work. I don’t have problems with any other streaming service. You’d think, being one of the more expensive ones, HBO’s app would work consistently. But it often gets stuck in a loop just trying to start an episode. Sometimes I can get it going by restarting the app. Sometimes I have to do this multiple times. Sometimes I have to restart my entire Apple TV. Sometimes nothing works and I simply give up and watch something else. Again, this doesn’t happen with any other streaming app on my device. I have tried deleting and reinstalling the app multiple times, but it doesn’t make a difference. It’s beginning to not be worth the frustration and time, which is too bad.
With HBO NOW you can watch big premieres as they air—plus every episode of any HBO series such as Game of Thrones, His Dark Materials, Watchmen and so much more.