TurboTax Tax Return App
File 2020-2021 Taxes
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Daniel18140205 - 2021-03-03 04:43:43
Continual App problems
The primary reason I have used TurboTax was the ability to download tax information. This year, it did not work for 3 of the 5 financial institutions (5/5 last year). Consistently got a TurboTax error message and coding error when I attempted to connect. If I have to enter my information manually then why use TurbTax? The interface this year was suboptimal. The app continued to randomly switch steps out of order and jump to incorrect screens and screens in an improper order resulting in me having to close the program and re-open. The help line was polite and professional but they were unable to help with technical issues with the App and didn’t understand why it was not functioning. They recommended using the online version instead of the app proving to me that the app is sub standard. Was able to complete using the online program and avoiding the app. Horrible experience with this App this year, will definitely result in me exploring different tax preparation products next year.
Roseboom - 2021-03-03 10:26:00
Fail - Buyer Beware
Wash transaction rounding error/bug caused zeros to be entered instead of leaving the field blank on the return. Errors showed up on review to be corrected, however correcting them on review was not actually making corrections to the return. Tried to delete the 1010-DIV in question so that I could file and submit 1010-DIV manually, but turbo tax would jot allow the form to be deleted and keep logging me out. Called customer service for a refund and was denied. This would’ve been my 10th year using TurboTax, but will never purchase another Intuit product without a refund.
Lala;~) - 2021-03-03 16:17:36
Wouldn’t let me proceed
This is my first time filing taxes and every e said to use turbo tax and things went well up in to the end ( where I am still stuck ) It asks me if i made any financial interest off of virtual currency and I check the box and no matter what I do it doesn’t show me an option to go to the next screen it does the same thing with the natural disaster question , turbo tax FIX YOUR BUGS THIS IS SO ANNOYING I JUST WANT MY MINEY NOW STOP HOLDING ME UP NOT TO MENTION EVERYTHING ABOUT “free help” COST MONEY FIX MY ACCOUNT I WANT MY MONEY
Free Offer: TurboTax Live Basic. CPA or EA review of simple return. File by 04/04
America's #1 Tax Prep Provider - over 40 million returns were prepared last year with TurboTax. TAXES REDEFINED. From do it yourself to we do it for you, the choice is yours. -------------------- FILE YOUR OWN TAXES -------------------- • $0 Fed, $0 State, $0 to File with Free Edition for simple tax returns only.(1) • We make doing your own taxes easy. Start for free - pay only when you file your tax return or pay for TurboTax using your federal tax refund. Fees apply.(2) FILE WITH EXPERT HELP -------------------- • Free! TurboTax Live Basic with Expert Review. Simple returns only. File by 3/27.(3) • Talk live on screen with a real tax expert for unlimited tax advice and an expert final review before you file with TurboTax Live. • NEW this year, connect with a dedicated expert who'll do your taxes for you—start to finish. You can be 100% confident your return is done right, guaranteed.(4) GET STARTED EASILY -------------------- • Snap. Tap. Done. Snap a photo of your W-2, answer simple questions about your life, and e-file securely from your iPhone or iPad. • Get your taxes done right anytime from anywhere. Seamlessly switch between your devices and securely pick up right where you left off when it's convenient for you. • Up to a 50% head start on your taxes with year-over-year data transfer of your prior TurboTax return. • Face ID, Touch ID and Passcode - Get secure access on your mobile device using the latest technology. FEEL CONFIDENT -------------------- • Maximum Refund Guaranteed - On Average $3,267. • TurboTax coaches you every step of the way and automatically verifies as you go, so you can be confident your taxes are done right. • ExplainWhy™ - Understand the “why” behind your tax refund, in a tap. • CompleteCheck™ – Get the green light to file. Before you file, CompleteCheck™ will run an in-depth scan of your return and guide you through any final changes so you don’t miss a thing with accuracy guaranteed. • Support when you need it - Access TurboTax support to get all your questions answered. Available in English and Spanish. • Personalized home page - A single place to view your progress, track your return status, and get access to tax tip articles on life events, deductions, and much more. • Track your return status with push notifications - We'll make it easy to stay informed about your e-file return status with notifications sent straight to your phone or tablet. See full disclosure and disclaimers here: https://turbotax.intuit.com/corp/mobile-apps/turbotax-disclosures/ 1 TurboTax Free Guarantee – $0 Federal + $0 State + $0 To File offer is available for simple tax returns only with TurboTax Free Edition; a simple tax return Form 1040 only OR Form 1040 + Unemployment income. Offer may change or end at any time without notice. 2 TurboTax pricing is based on your tax situation and varies by product. Actual prices are determined at the time of print or e-file and are subject to change without notice. Special discount offers may not be valid for mobile in-app purchases. 3 Offer only available with TurboTax Live Basic and for simple tax returns only. Must file by March 27, 2021 to be eligible for the offer. Includes state(s) and one (1) federal tax filing. Intuit reserves the right to modify or terminate this TurboTax Live Basic Offer at any time for any reason in its sole and absolute discretion. If you add services, your service fees will be adjusted accordingly. If filed after March 27, 2021, you will be charged the then-current list price for TurboTax Live Basic and state tax filing is an additional fee. 4 100% Accurate Expert Approved Guarantee: If you pay an IRS or state penalty (or interest) because of an error that a tax expert or CPA made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest.