Y3ssir83 - 2019-06-18 10:58:57
Turbo tax screwed me
I filed my taxes with turbo tax, they were supposed to deduct payment from my tax refund, a month or so later They charged my account for the payment leaving my account -$90.00, I never gave them permission to charge my account anything the only reason they had my info was to deposit my refund, had they sent me a bill I would’ve paid it after I got paid but instead they screwed me on my off week, so all in all, poor communication poor customer service and absolutely no consideration for people I would give zero stars if it were possible
chach1988 - 2019-05-17 22:13:37
So this will be the third time if used this for my taxes and every single yr I don’t see anything back and I never wanted the package that cost 82 .the deluxe cost me and I didn’t want it when I called to see why after all this time I had to pay out of pocket. The way I understood is they took out the money from ur taxes. I will never use this for my self my family or the friends I had using it. It a joke and so it customer service.
mcmontegue - 2019-05-17 02:35:54
Con Job... beware
Beware, although they’ve made a deal to offer a free service in connection with IRS, they do ABSOLUTELY everything within their power to keep it from you. I earned well under 30k and a simple 100$ 401k retirement payment had them charge me for the deluxe edition, wiping out entirely my retirement of the year in state and federal filing fees. A phone call reversed nothing.
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