Ritual - Order Local Takeout

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Rank Class iPhone iPad
Download 1888 -
Income - -

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Chart Class iPhone iPad
Free·Food & Drink 50 -

Screenshot

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  • Ritual

Info

Developer Ritual Technologies Inc.
BundleID com.488Wellington.Lotus
Version 1.93.86
Size 66.8MB
Released July 11,2015
Updated August 12,2019
Score 5
Review Num 14726
Support http://ritual.co
Language Chinese ,Dutch ,English ,French ,German
Rating 4+
Compatibility 11.0

Comment information

  • Vivivivihan - 2019-08-09 03:33:37

    Wrong EVERY Time I’ve used it.

    UPDATE: Bumping down to 1 star again. The second time I’ve used it, I had to stand in line to retrieve my order, which was already ready, anyways. What’s the point of the app if I’m to stand in line as long as people who order in store?? This third time, I ordered lunch and got both the wrong sandwich and wrong size of soup. I had to run back to the store and ask them about it. They replaced my soup for me, but informed me that the sandwhich I ordered didn’t even exist in store and they had contacted Ritual multiple times about it already. Ritual, I really want to like this app. The concept is very convenient. But I am left extremely inconvenienced and disappointed with each time I use it. Please do something about it. UPDATE: Bumping from 1 to 3 stars because I was eventually contacted about this order and given a full refund. I am still miffed about the experience I had, even though I did follow the directions tab to find the allegedly right location. Hope it gets fixed soon. After hearing rave reviews about Ritual, I was so excited to try the app. I scouted out a place that Ritual claimed was only 2 minutes away from my office, and was looking forward to the quick walk down the street to grab my lunch and head back to work. However, when I followed the in-app map that told me where the place was located, I was left extremely confused and worried—the place was nowhere to be found. I called the number of the place I had placed my order multiple times and received no answer. Concerned I couldn’t receive a refund for the meal I had already paid for, I had to search Ritual for a second address that was confusingly listed separately from the map and initial address given. It ended up being quite far from my location and I wasted over half an hour finding the place. On top of that, I had not seen an option to pay for a bag fee when I placed my order, and the inconvenient way that the food was packaged caused me to drop the container. I reached out to support and received a reply to confirm if I had received my food, but after replying about my experience and other concerns, I have not heard back from them. Extremely disappointed with my first usage of the app.

  • Vivivivihan - 2019-08-03 03:20:46

    Restaurant Locations Incorrect

    UPDATE: Bumping from 1 to 3 stars because I was eventually contacted about this order and given a full refund. I am still miffed about the experience I had, even though I did follow the directions tab to find the allegedly right location. Hope it gets fixed soon. After hearing rave reviews about Ritual, I was so excited to try the app. I scouted out a place that Ritual claimed was only 2 minutes away from my office, and was looking forward to the quick walk down the street to grab my lunch and head back to work. However, when I followed the in-app map that told me where the place was located, I was left extremely confused and worried—the place was nowhere to be found. I called the number of the place I had placed my order multiple times and received no answer. Concerned I couldn’t receive a refund for the meal I had already paid for, I had to search Ritual for a second address that was confusingly listed separately from the map and initial address given. It ended up being quite far from my location and I wasted over half an hour finding the place. On top of that, I had not seen an option to pay for a bag fee when I placed my order, and the inconvenient way that the food was packaged caused me to drop the container. I reached out to support and received a reply to confirm if I had received my food, but after replying about my experience and other concerns, I have not heard back from them. Extremely disappointed with my first usage of the app.

  • Vivivivihan - 2019-08-02 02:34:19

    Restaurant Locations Incorrect

    After hearing rave reviews about Ritual, I was so excited to try the app. I scouted out a place that Ritual claimed was only 2 minutes away from my office, and was looking forward to the quick walk down the street to grab my lunch and head back to work. However, when I followed the in-app map that told me where the place was located, I was left extremely confused and worried—the place was nowhere to be found. I called the number of the place I had placed my order multiple times and received no answer. Concerned I couldn’t receive a refund for the meal I had already paid for, I had to search Ritual for a second address that was confusingly listed separately from the map and initial address given. It ended up being quite far from my location and I wasted over half an hour finding the place. On top of that, I had not seen an option to pay for a bag fee when I placed my order, and the inconvenient way that the food was packaged caused me to drop the container. I reached out to support and received a reply to confirm if I had received my food, but after replying about my experience and other concerns, I have not heard back from them. Extremely disappointed with my first usage of the app.

Descriptions

Ritual - Order Local Takeout
Order Ahead for Food & Coffee

Skip the line and earn rewards at restaurants and coffee shops in your city with Ritual! From burgers to salads, lattes to smoothies, you’ll earn points on every order to redeem for Ritual credits to spend at the best restaurants.

Unique Features:
- Never wait in line: order ahead and we’ll notify you when to leave for pick up.
- Try Piggyback: pick up orders for friends and earn extra points, or have your order brought to you free of charge.
- Never any added fees: what you see in-store is always the price you pay.
- Tons of menu options: search by cuisine styles, by restaurants nearby, or return to a favorite to earn bonus rewards.
- Eat clean: our Wellness options earn you more rewards.

Ritual makes it easy to pay with your personal or company credit card, and our business partnerships offer flexible solutions to subsidize for employees.

Note: Ritual will only use GPS when you have an active order, so you can get your food and preserve battery life. Continued use of GPS running in the background can dramatically decrease battery life. This app may use your location even when it isn’t open, which can decrease device battery life.

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