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alightinside - 2020-03-31 15:10:47
Favorite Selling App - Just needs some tweaking
Mercari is, by far, my favorite selling platform. It has served me well and I have recommended it to many. There are a few disclaimers I have to give when I am raving about it with family and friends... - Shipping has to be set before an item sells. If it sells while shipping is set for a Mercari label, and then you find that it would be cheaper to use a flat rate USPS box, you can’t take the shipping off the sale. You have to drop it down to $2.99 and eat the cost or cancel the sale entirely. - No way to share photos in the DMs with potential buyers. If a buyer requests additional photos, you can only update the post photos, which are limited to 12. Difficult when selling something like a lot of trading cards and then the buyer wants to see specific cards. The limitations in DM are tedious. Also, policy against sharing contact information and they will go in and delete your DMs if someone provides an email to ask for more photos. - The from address on the shipping labels automatically updates based on the last address used... even if it was your address to buy. So if you buy something for your mom and ship to her address, the next time you sell something your seller’s address will default to your mom’s address and if you miss it, you’ll have to recreate your shipping label. Need a feature to just set a default address instead of last used. - No way to search within a seller’s page. So if a seller has both clothes and toys, you have to scroll through their whole page to see where the toys are. Would be nice to sub-search individual pages for specific tags. - Not a lot of help when items go missing. Doesn’t happen often, but I have had one return never show back up and one purchase never show up. Mercari will just send you to the shipper. Anyway, I would definitely recommend Mercari over Facebook Marketplace, Offer Up, etc. They just need to use the 10% they are taking in on every sale for app development and maybe some more robust customer service.
johnwhitman81 - 2020-03-31 09:12:00
This app is fantastic only thing I noticed today an wasn't happy was rising star reward u post a certain amount of items an u get amazing coupons' obviously they push u to post a lot bc the award an coupon will b greater, I posted a ton was rewarded a $20 coupon was so excited until it said a $20 OFF coupon IF u spend over $100 very disappointing an bit misleading I'd much rather of worked just as hard but got a$5 coupon to spend on anything 😔
ShawneeCK - 2020-03-31 09:49:18
I have been trying to resell for a little while now , some sites sold maybe one thing but , most resulted to zero sales . I’m not doing anything different and on Mercari I’m having awesome results !! Customers are great , haven’t had any low ballers yet !!! Customer service has always been A1 either over the phone or thru messaging / email. Thank You Mercari for having an awesome app, with great buyers , and sellers
NOT USING IT? SELL IT. SHIP IT. GET PAID. This is Mercari. The fast and easy way to sell (or buy) almost anything. Fashion to toys. Sporting goods to electronics. All the brands you know and love. Got stuff you don’t use, never used or simply outgrew? Sell it. SELLING IS FAST & EASY. * List in minutes. Just take a few photos, add a description and set your price. * Listings are free. Flat 10% selling fee only charged when your sale completes. NO MEETUPS * All items ship. * Printable shipping label emailed to you when your item sells. Just print and ship. UP TO 70% OFF. ALL THE BRANDS YOU LOVE. * Great stuff. New and used. * Over 150,000 items for women, men, kids and home added each day. * Free shipping on millions of items. WE'VE GOT YOUR BACK. * Money Back Guarantee. Receive your item as described. Or your money back. * 24 hour customer support.