|Language||English ,French ,Portuguese ,Spanish|
KevyKev11 - 2019-07-11 00:16:53
Buggier and more expensive than ever
Don’t believe the five star reviews. Intuit has somehow been able to monopolize bank feeds in order to force us to use its second rate software. This app is the slowest and buggiest app on my phone, but also the most expensive. The latest bug is that you can’t change the date when you enter transactions. It only records today’s date. It’s been like this for about three weeks now, just as they announced big price hikes because of all the “improvements” they’ve made. These people really have a lot of nerve.
Moonlight_Huanghou - 2019-07-11 04:04:52
Expenses are off. It’s showing expenses from an inactive account on the app. It’s correct on the website, so it’s definitely an issue with the app. I checked and the settings are the same. Both should be displaying expenses for this month. Also customer service was terrible. Not one person was able to help and after five days of contacting one new person after another I finally unsubscribed. You should be able to assist a new customer immediately if you want to keep them long term.
Rsakacj - 2019-07-12 23:20:46
Have to improve in customer support
An ok app for small business.. but HORRIBLE customer service.. First starters, you have to call them ONLY during pacific time hours..? So I’m in Delaware, which means, if I want to reach them i have to wait to get a live rep. Then, their wait time is terrible.. 30+ minutes. ??? So one star for now.. Once you guys improve in this area, I’ll be glad to recommend and change rating...
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