|Developer||Paytm Mobile Solutions|
PlatinumMedallion - 2020-01-01 22:16:00
It’s brilliant but it also leaves you stranded
Update: The one HUGE FLAW with this app is that suddenly one day it decides there’s an update available and without warning it will refuse allow you to make any payments until your upgrade. It will keep taking you to an update page which is over 300MB in size (yeah that’ll work on Indian networks!) and you’re stuck in public without being able to make any payment - just stranded right there because this app refuses to make a payment unless you upgrade. Stay away from this unless it’s your last resort. Cannot rely on it. Very poor design. Original: It's a one stop that works. Recharge your mobile on the go. Pay your bills. Transfer money. Receive money. Use a phone number, use a QR code. Bam! You're done. Other countries can learn to do something like this the world would a travelers paradise. Never travel to India without PayTM! That's all you need. Never have to walk into a mobile shop again.
sjain7 - 2020-01-02 15:39:13
Non functioning app
The app might look like legit but it doesn’t work at the store when you try to pay for your purchase. Paytm customer care is useless as they didn’t understand their own product (I had to tell them that you can pay using Paytm at the store now which the customer service rep didn’t know !). Any query in the 24 x 7 section will yield a generic robotic response and issues remain unresolved even after days. Better carry credit card and cash to pay for your purchases since Paytm is unreliable.
AnuMohata - 2020-02-07 14:53:56
Pathetic customer support
Never ever shop on paytm mall. If by chance you need to contact support then you are gone. Firstly the app wont allow to contact support in person and would give system generated options to raise your query. And refund wont be credited so you need to contact support. Finally when you figure out a way to reach customer support they will say sorry i am not able to see that you coordinated with us on chat. And now refund can’t be processed. Wow!! What a support!
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