Paytm- Payments & Bank Account
UPI, Recharges & Fastag
|Developer||Paytm Mobile Solutions|
Seenigam - 2020-05-31 23:44:45
Worst customer service team
I have done transfer to my friend on Jan10th 2020, since Paytm had some documentation issue they didn’t credit to him. To get this refund, their customer service team simply answering Standard replies. Looks like they don’t understand customer pain and background of the issues. Till now they are not returning my money and I told them , I already paid cash to my friend and now I need not to pay him. But Paytm people doesn’t understand this and they are saying since this transaction is over ,they can’t refund to me Such worst policy. How we can trust this people?
Abilash05 - 2020-06-01 22:59:25
Needs a lot of improvement
I don’t know for my user authentication, why should I be going to a Paytm Center or get a support person to verify my Aadhar. The second problem is if I put my Aadhar Id the app is not able to identity it and if I provide the Virtual Id, it ask me to visit a centre. Someone should be looking at it and fixing it. In this digital age, people should not have to run to the Center’s to authenticate themselves. Recharging a mobile plan and paying via Credit Card/password way fails the recharge. This also needs a fix.
The ImAd - 2020-06-08 11:42:25
Cannot add money to wallet
Since two months ago I cannot add money using Deutsche Bank debit card. There it said that the card was not valid. But I can use the card with Amazon, big basket and other website.
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