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Bakersully - 2020-07-09 00:06:05
App checkout is not user friendly
App/checkout is difficult to navigate. Pac Sun’s inventory does not match what’s actually available, so your constantly getting “product not available” messages after you put it in your cart- not before. Why have it on th website if it’s not available? Mark it sold out even! Something!!! Then, it doesn’t tell you which of the X number of products in your cart are unavailable so you have to remove, add, try checking out again, etc. Then, Would not let me apply a reward - error processing message each time. Or use the PayPal or Apple Pay options... “not processed - please try again.” Extremely frustrating. I even had the teenager try just to see if I was screwing something up! helpful at all.
Church101$ - 2020-07-05 11:19:58
Unfortunately had a Terrible time trying to place an order! It kept kicking me back and had to keep repeating the other information over and over!!! Awful!!! Then did not have customer service available when needed!!! Not a good experience!!! It said I would have free shipping after an order of $60 or more and was charged $6.00. Also should’ve received 3 masks because of the amount and was offered only one! I insisted because my son really wanted the merchandise but if it were up to me I would have let it go!!!
Meme Queen 743 - 2020-07-04 02:02:54
I wish it would tell you what items are sold out so you wouldn't have to constantly see something you think just to find out it’s sold out. Also when I would put something in my cart it would say that it’s unavailable to add into my cart. When I was ready to check out it would say that some items are unavailable and or that it wouldn’t even let me pay for the items. Super disappointed, probably won’t buy from pacsun again.
The easy-to-use PacSun app elevates your shopping experience and provides you with the best selection of shoes, clothing, and accessories. Download the app now to: - Skip the lines and shop our online store and Instagram account with ease - Be the first to know about new arrivals and exclusive collections that you won’t find anywhere else - Manage your myGSOM REWARDS points, rewards, & activity - Get notified of rewards and offers right on your phone - Gain access to offers delivered exclusively through the app - Add your favorite items to our convenient Wish List feature - Review your Order History - Locate your nearest PacSun store Save while you shop by joining our myGSOM REWARDS Program. Members enjoy these benefits: - 10 points for every $1 spent - $5 reward for every 1,250 points - Earn points for things that you already do—download now to learn more! PacSun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Curated just for you in Los Angeles, we serve up the latest styles for men & women from coveted brands including PacSun Denim, Kendall & Kylie, FOG – Fear of God, adidas, Champion, Guess, OBEY, Kappa, LA Hearts, Calvin Klein, Vans, Tommy Jeans, Me to We, and more. We want to hear from you! To send us your feedback or suggestions on ways to improve our app, please e-mail us at firstname.lastname@example.org.