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ONE OF UR BIGGEST FANS #1 - 2019-12-09 09:36:39
I don’t think I will ever shop here again.
Don’t get me wrong.. I loveee the clothes and style they have!!!! I recently made my first order over Black Friday weekend and it said I could get everything so I checked out. As a few days went by I got an email saying 2 of the shirts I got were out of stock.. I was really disappointed because I was looking forward to these clothes and the app should have told me it was out of stock before it let me buy it 🙄 The email said it will discharge me from my card and give me back my money... it didn’t and it’s been a few days. AGAIN yesterday I got an email saying a hoodie and another shirt are out of stock and no longer will be shipped to my house. I was okay with having two shirts not coming BUT havingg 4 things being out of stock AFTER 6 days of already buying it isss annoying. I decided to call customer service about this and their service is horribleeee... they claimed that a lot of it isn’t in my order when it’s clearly on my list of items I ordered. Overall, I don’t recommend buying online and I’m really disappointed because I was excited for my purchases. The website and app needs MAJOR fixing and I don’t think I will ever purchase anything from here again.
ahdgjahsvs - 2019-12-08 01:54:00
Terrible app terrible rewards
So I downloaded this app to receive the rewards and it was very convoluted, bad service and the rewards I had on email were different from what I actually had on my phone. Pacsun didn’t even bother to email my actual email with like a confirmation that I signed up for their rewards. I would leave 0 stars if I could. HIGHLY would not recommend getting the app OR signing up for rewards because it does absolutely NOTHING I am so upset and displeased by the audacity of the people who run pacsun that they couldn’t so much as even give me a confirmation email???? I also signed up not twice not three times but 4 whole times before pacsun told me to put a pw with my account which it never did before therefore I was never able to log in. DO NOT get this app or try and sign up for rewards because I guarantee the same will happen to you.
Upset1919 - 2019-12-09 01:32:43
Worst ordering app
It took me 30 minutes to get my order to go through. The app said something went wrong every time I hit submit order. Then when I used their web page it lagged and almost didn’t let me order. Won’t be ordering online again.
The easy-to-use PacSun app elevates your shopping experience and provides you with the best selection of shoes, clothing, and accessories. Download the app now to: - Skip the lines and shop our online store and Instagram account with ease - Be the first to know about new arrivals and exclusive collections that you won’t find anywhere else - Manage your myGSOM REWARDS points, rewards, & activity - Get notified of rewards and offers right on your phone - Gain access to offers delivered exclusively through the app - Add your favorite items to our convenient Wish List feature - Review your Order History - Locate your nearest PacSun store Save while you shop by joining our myGSOM REWARDS Program. Members enjoy these benefits: - 10 points for every $1 spent - $5 reward for every 1,250 points - Earn points for things that you already do—download now to learn more! PacSun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Curated just for you in Los Angeles, we serve up the latest styles for men & women from coveted brands including PacSun Denim, Kendall & Kylie, FOG – Fear of God, adidas, Champion, Guess, OBEY, Kappa, LA Hearts, Calvin Klein, Vans, Tommy Jeans, Me to We, and more. We want to hear from you! To send us your feedback or suggestions on ways to improve our app, please e-mail us at firstname.lastname@example.org.