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dajad82 - 2020-04-05 06:39:29
Can’t Even Log In To App
I haven’t been able to log into app for at least a month now. Each time I try, I start up the app, select Login, it transitions to the screen where I select what VA Service I want to use to log in to MyChart. At the bottom of the screen it says something like Cannot Open About Blank and then takes me to my login screen. Everytime I try to login using MyHealtheVet, it fails. I just quit using MyChart no matter what my doctors send there anymore. I just log directly in to MyHealtheVet.
wasnt going - 2020-04-04 07:28:50
Could be a great tool if it would quit locking me out I have forgotten my password and after 3 try’s it locked me out without giving me a phone number or away to reset my password. It is very annoying and therefor useless if u forget your passwords how do you reach customer device if I get locked out the instructions sa call your provide who is Cigna there is no way on the sign in page allowing u to reset your password without calling Cigna first very annoying and foolish
Pat-A - 2020-04-02 23:47:18
I am logging in for the 1st time. U offer no directions on password requirements. U show an empty box and ask a 1st time user for a PW. There is not a single directive to help me create a valid PW. This is a first for me-worked for IBM for 28 years and have never experienced a less helpful sign-on screen. Gave a doctor’s conf call in an hour and must cancel due to YOU-Epic. There is not even an 800# to call for help.
MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com. Have feedback about the app? Email us at email@example.com.