deepaso Ranking Show Trend
|Developer||JPMorgan Chase & Co.|
Wordless - 2020-10-26 10:14:58
No thanks on the redesign 10/20!
The app functions fairly well, but every time they redesign things, it gets worse. The Zelle pay functionality is difficult to manage, especially when setting up a recurring transfer. I actually had to help my 21 year old daughter with it! The most recent update destroyed the front page layout. We have 7 or 8 accounts, and I used to be able to rearrange and put mine at the top. Not anymore! Now my wife and daughters accounts show up, and I have to open a second page to see my own savings account! Not happy. A very common practice with apps these days is to visually update them, and with so many apps, it gets frustrating to constantly be searching around for where the brilliant designers decided to put things this week! Someday maybe they’ll realize that productivity goes down with every redesign. I don’t want my apps getting in the way of my creativity and work. IE, when I go to open a door, I don’t care if it has been painted, reconditioned, etc, as long as the door knob is where it’s supposed to be!
Mbmbmbmbro - 2020-10-26 16:03:01
TERRIBLE UPDATE. Not it’s totally unusable
Used to be fine. The updated though is terrible. It’s extremely inconvenient now to see what you have to see. Impossible to hide this imposing adds. Really very upset how it was possible to turn a normally well working all into something so unusable. Really amazed who you guys PAY for such work. Makes me want to even change the bank. Beyond frustration.
hertugvdukizfv - 2020-10-25 19:02:09
Customer service needs work,ASAP
I had recently lost my card and was trying to contact support for help. There is no staff on the weekends, why would the automated message ask me for my card number if I lost it, and the other options for identification were not working. Lost card on the weekend + Chase Support= Useless
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