Jess Brill - 2019-09-15 02:47:15
I wish I didn’t have to have the app.
I will admit I was originally disappointed and turned off by HotSchedules because this platform is predominately used for scheduling within the service industry and therefore hourly wages employees. The company is paying a licensing fee to use the platform and I, the hourly wage employee, still have to pay to download the app?!! It feels icky. Of course you’re going to charge the lowest tiered group to use your services because they have to use your services when you should just price your platform costs appropriately. My disappointment was compounded because getting logged into the app is a NIGHTMARE. Horrible experience. I reset my password yesterday and still can’t get into the app and am resorting to my desktop. I’ve tried multiple times. If I’m paying to have this app, I’d expect it to be the best app on my phone and its just not. Also, this is the only app on my phone I’ve paid to download. Once you can get logged in, the app is convenient and handy. Easy to navigate and the layout makes sense. Not tons of lag or anything either. Please fix your login issues and let your finance/accounts team know you’re pricing structure isn’t a good look.
Alfredcelorio1992 - 2019-09-22 02:28:33
Completely would say no if asked again
As a business manager I am very sad that this app charges our employees on top of what we are already paying for the monthly fees, it is completely advantageous and detrimental that a company commands it’s sales on the people when the company already pays them a fortune. I don’t know how someone with their right state of mind, would profit from the employees that are bound by the company (that’s already paying them a fortune) to make one extra dollar. It’s speaks fathoms about who are the people on top, and how they manage their business. We recently added HotSchedules as part of our corporate decision, just because we already had it in several locations. If i was asked again I would completely dispute this idea just for this matter, not even if it’s one dollar, abusing employees from a stand point of taking advantage on the person that feels the necessity. Rather that making your product and service better, they decide to profit their margin of people that are obliged and bound by a business decision that was brought to better serve them, and not to make an extra dollar for this company.
C Steinbach x - 2019-09-16 04:14:05
This is been a nightmare
I’ve had nothing but problems with this garbage app since the company I work with went with them. I constantly have trouble accessing HotSchedules because of password problems and have missed scheduled shifts because of this. Compared to other scheduling apps it is difficult to use and not at all intuitive, specifically scheduling time off and availability.
HotSchedules is the industry's leading employee scheduling app because it’s the fastest and easiest way to manage your schedule and communicate with your team. Team members love it because they can swap, pick-up or release shifts with one click. Work-life balance is easily managed with automatic shift pick ups when you want more hours, and time off requests for when you don’t. Calendar sync and notifications keep your Schedules and the roster automatically updated to your phone with any manager-approved changes. Managers appreciate the 75% time savings when building schedules and one-click approvals for shift changes. The ability to monitor business performance with sales and labor snapshots from anywhere, keeps them out of the back office. And most importantly, staying connected with broadcast and one-to-one messaging makes for a happy and productive team culture. NOTE: The HotSchedules application REQUIRES a valid HotSchedules user account through your employer. Need help? Contact Customer Care 24x7x365