|Grossing·Health & Fitness||4||19|
|Free·Health & Fitness||7||-|
|Developer||Genesis Technology Partners|
|Language||English ,German ,Portuguese ,Russian ,Chinese ,Spanish|
canceled member? - 2019-08-17 09:57:36
Intentionally Misleading DON’T DO THE TRIAL
This app intentionally advertises their “Free Trial”. Don’t do it!! You are then automatically charged $9.99 a week. I was charged $9.99 FOR WEEKS WITH NO NOTIFICATION. There is NO CLEAR COMMUNICATION about how to cancel your account which is through your phone. They tell you 1 TIME that you will be charged after the trial. That’s it. And it’s right when you do the trial. They also don’t tell you how to delete the ACCOUNT NOT THE APP. you have to do that on your settings. (They know they will get a ton of people who fall into the $9.99 scam look at all the reviews). AND they don’t have to deal with any of it because they don’t deal with any of the refunds or deal with any actual reported problems. First you are sent to “Support” which isn’t even a link lol they literally just tell you to contact “Support”. But really you are sent to apple where it is very difficult to get a refund. I never even used the app. It could be great but I wouldn’t know because I’m distracted by this major inconvenience. $130 is a lot of money and I can’t figure out how to get it back.
midlakj - 2019-08-17 07:42:45
They changed the subscription on me
Be careful with this company. I did the trial which after was 9.99 a month. Instead they charged me 9.99 a week. Trying to cancel on their site was impossible. So I left an email under contact me. They did not respond. Finally after 3 days My niece showed me a back door way to cancel anything and she cancelled it for me. It is a good app. But if u want to use it make your choice in advance for how long and only make the purchase in the App Store. Not on their app.
Kimbersingle2016 - 2019-08-17 02:54:19
They tell you that you get a 7day free trial and then on that same night you sign in they charge you full price $127. When looking into it more they have several different prices to pick from and they automatically charge you the higher price without your knowledge. I have complained to ITunes and had them get my money back. And because of this unauthorized charge my bank account was messed up. Would not recommend them to anyone!!!!!!!!!!!!
BetterMe helps you achieve your personal wellness objectives by building and modifying your meal and workout plans.