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R E A P E R K592 - 2019-08-17 00:54:02
They are thieves
I purchased a crap ton of items from them spent thousands and all they did was take it back. There is a glitch where you can get the R6 stones for free. Funny thing is I already have mine unlocked and built. They still took them all along with my building materials. There has been communication back and forth and it’s always a form letter. Typical response is we have you what your gonna get. Here is the biggest question. Why did you take my items I paid for in the first place. My hard earned money paid for this stuff and you just take it away without recourse. That is called stealing. Just saying if they will steal from the guy that spends thousands then they will steal from you. Check out the KOA Global room on facebook there are hundreds of thousands of people that have the same issues.
HelMeister521 - 2019-08-16 23:18:46
I’ve been playing this game for more than a year. I enjoy it and heaven knows, I’ve spent more than I should. Today I was sent a System mail stating that I somehow took advantage of a flaw in their system and now have 15 days to pay a fine by topping up. If I do not spend this unknown amount of money, they will close my account permanently. This is unacceptable. Update: They responded back with still more vague nonsense. No facts, just saying I’m wrong they are right, and pay up. As much as I have enjoyed this game, I do not think I’ll be recommending it to anyone else. To have worked so hard on and account only to have it taken away based on lies is bad business.
BigPapa71 - 2019-08-18 04:28:07
Serious lack of support
Their contact customer support in game link is the worst that I have ever seen. They are increasingly making it harder to progress without spending a lot of money. I don’t mind rewarding developers with a purchase or two, but once you get into the game, you can’t move forward at a tolerable pace without money, money money. The introduced a third anniversary celebration event and it is horrible. Very high level players can’t progress without spending more money on newly introduced content. And their support is horrible.
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